See Free Trials for information on requesting trials for channels. If you are already signed up with Infobip and you have your credentials to log on to the web interface, you can request a free trial for WhatsApp so you can send out some test messages to see if this solution is for you. This demo is an example of Answers, our chatbot building platform, set up with WhatsApp. As you use it, you will see the various capabilities of our tool when using WhatsApp as your communication channel.Ĭheck the actual steps on creating a simple self-service chatbot here. Try the interactive demo now to see WhatsApp in action. Add the following number to your contacts: +44 7860 064511 and send a message saying ˝Hi˝ over WhatsApp. Example sharing invoices, legal docs, T&Cs, etc.
This delivers a simple solution without any integration efforts.Įasily share documents with your customers over chat without having to use older or slower methods. In addition to the API, Infobip enables businesses to use WhatsApp over the Infobip web interface. The difference is that the application is deployed on a server and the client can use our API to programmatically send and receive messages and integrate this workflow with their own systems (CRM, customer care, etc.). Supported features include end-to-end encryption. The WhatsApp channel supports a subset of features provided by the WhatsApp applications. Infobip is an official WhatsApp Business solution provider and you can manage all WhatsApp communications directly within the Infobip platform across multiple modules.
Thus, it is a strong resource for sharing important and timely notifications, as well as real-time automated and personal customer support. With 2 billion users, WhatsApp is the most used chat application around the world. Today people want and expect to have the opportunity to communicate with businesses directly, from chat initiation to resolution. Expectations from businesses and customers alike have evolved. WhatsApp is a simple, secure, and reliable channel for medium to large businesses to reach customers all over the world.
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